Thank you for your feedback which we really welcome and this has helped us to identify how we can learn from the issues you raised to ensure this is not repeated in the future.  The gardens have recently been maintained by the home’s team due to the sudden departure of our gardener.  I am pleased to inform you that the new gardener is now in post so we should see an improvement very quickly. Thank you for your feedback about the tissues which I have discussed with the home to ensure they are freely available in all communal areas for Residents and visitors.