Thank you for taking the time to write a review and for your positive scores regarding the overall standard at Little Holland Hall, including the facilities, cleanliness of the home and the food and drink offering. We would also like to thank you for your ‘Excellent’ scores for the management, staff and care and support. We are sorry to hear that the home did not meet your mother’s needs. Your feedback is very much appreciated - we welcome feedback that will allow us to make any necessary improvements to improving the environment of the home for residents in our care. We are pleased to say that the home is currently undergoing some modernisation at this time, including to the bedrooms. Thanks again for your comments and should you have any further questions please don’t hesitate to contact us.