Thank you for your comments on carehome.co.uk, we appreciate you taking the time to provide feedback. The home is currently undergoing a recruitment drive as we do accept that it is not helpful to run a service with agency staff, although we do have block booked agency staff to try and support continuity of care. We have introduced a new way of managing annual leave so you should see improvements during holiday seasons. We are delighted that we now have a new activities and wellbeing lead in the home.