Thank you for your review, we’re pleased to hear your positive comments about our care and the range of activities we offer. We have a passionate and committed team who take pride in delivering person-centred care, which means getting to know each resident as an individual. We always operate at safe staffing levels, this is monitored through CHESS, team feedback and incident analysis. We also gain feedback on staffing at our relatives' meetings, please feel free to pop along to the next meeting.