Thank you for taking time to review our care home in Coupar Angus and for the positive comments. We're happy to hear that your mum is being well looked after. One of our members of senior management looked into your concern about staff seeming to be on their phones. What you are seeing is staff on their electronic care management tools updating resident records and care plans. Please be assured that the other concerns you raise have been passed on and will be addressed immediately. Kind regards.