Dear John, thank you for taking the time to write this review.  Your feedback is very valuable to us. We pride ourselves on the standard of care provided and we feel it is of utmost importance to retain a pleasant and welcoming environment for our residents as Foxburrow Grange is their home, and our staff acknowledge and respect this. Our staff are always happy and cheerful and go the extra mile to help residents, so thank you for acknowledging this.  It is greatly appreciated.