Thank you for taking the time to leave us your feedback. All of the staff are committed to providing the best possible care experience for all of our residents and we are disappointed to hear that you feel this has not happened in your case.<br>An experienced home manager with 25 years’ experience and a background in providing a high level of quality care has recently joined the home. They are ably supported by a Deputy Manager who has been at the home for over a year and at Four Seasons Health Care for 8 years.<br>Blackwell Vale works with allied health professionals in dentistry, ophthalmology and chiropody amongst others. The health and wellbeing of our residents is of the utmost importance to us.  <br>Please could we ask that you kindly contact the Home Manager or Regional Manager for the care home or alternatively the link to our complaints information is https://www.fshc.co.uk/feedback-on-our-homes/ where additional contact information is provided. We look forward to hearing from you.