We are thankful for your lovely comments. Your mum was so lovely and the staff enjoyed her company and her copious amounts of teddies. Our ethos is so important to us as a home as it typifies the work we do every day. The staff love caring for people who need support and we are truly glad you and your family picked up on this and felt it yourselves. Once again, thank you for your kind words. They will be shared with the whole team.