Thank you for this review, we have taken on board all the comments and will share them with the team. I wish however that you had taken the time to discuss these on a face to face basis so we would have been able to address them in a more proactive way. We regularly quality check the food and we always have very positive reports from family and friends. The team would have been happy to reduce the portions if they had been informed. We tend to give males bigger portions but if not required we would change this accordingly if informed. <br>The room is on the list of the rooms that has to be refurbished, we are a new company that has taken over in May this year and we have had to address some more urgent issues, but thank you for pointing this out. <br>Cleaners have been asked not to move individuals belongings so to not damage them, we also find that individuals find it intrusive to have their rooms cleaned all the time.