We are obviously concerned with your review of Benjamin Court, noting all your comments.<br>As we have discussed directly with you, a number of your comments are outside of the control of NorseCare and we note that you have contacted the relevant organisations to pursue your concerns.  We are pleased that you are generally happy with the care and support provided to your father by NorseCare.<br>As always, we welcome the opportunity to meet with you regularly to address any concerns that you have around your father's care and support at Benjamin Court.