Dear Mrs P<br>Thank you most sincerely for your kind and thoughtful expressions of appreciation for looking after your grandma.  We shall all retain many fond memories of her time at the Cornmill.<br>I shall convey your comments to all the staff who very much value and appreciate such positive feedback.  Our vision is always to provide the highest quality of care to all our residents.<br>Once again very many thanks.  The staff will feel very proud.