Thank you for your review, we value all feedback as this helps us to improve our service where required. We hope you will accept our apology for the upset these concerns have caused you. We have recently employed a new chef at Brookdale View and regrettably we did experience some issues whilst she was recruited. Your comments have been shared with the kitchen staff so the necessary improvements with the meal service can be made. We have liaised with the staff team to keep noise to a minimum.