Thank you for the lovely comments about our home and the care you received from the team. Our food continues to be highly regarded by residents – however, we have highlighted this as a focus area for improvement and hope to welcome you back to see the changes we make. As the home manager, I am pleased you were happy with the way I managed any concerns you had, and I have cascaded your feedback to my team, who endeavour to ensure that they provide the highest level of customer service at all times.