Dear Jackie, what a wonderful review, thank you so much. Having someone dear to you admitted to a care home is such a difficult transition with many emotions and reservations especially when it has been an unplanned change of events such as a hospital admission. I am so pleased that the staff at Abbotsleigh appear to have made your experience and hopefully that of your mum as smooth and reassuring as possible. We continually strive to provide a service that is as near perfect as possible and your feedback is invaluable in measuring how well we are doing and it gives me great pleasure to feedback this detail to the staff who make it all happen.
Kind regards Alison Ruddock