Dear Paul, Many thanks for taking the time to provide a review. I am delighted your Abbotsleigh experience has been positive and reassuring and your comments will help future potential residents and their families make their equally difficult decisions. The reviews are so valuable in helping us measure our outcomes, develop our services and feedback to the staff what a difference they can make to someone's life. If you have any suggestions that we could consider that would increase the current scoring even further I would welcome your input. Thanks once again and I wish you well with the joyous venture of being a grandparent. Yours sincerely Alison Ruddock Operations and Compliance Manager