Thank you for your kind comments about the Home and the staff. Prior to admission to our home, we are always completely transparent with prospective residents and their representatives, that whilst many people can remain in our care throughout their dementia journey, that there are occasions, albeit rare, where this may not always be the case. In these rare instances, we are in constant discussion with the supporting person or persons highlighting any concerns as soon as they arise, conducting resident care reviews, engaging a multi-disciplinary approach with external healthcare partners and experts, all in the hope of finding a solution for the Resident to remain in our care. It is with great reluctance where these efforts fail, that we are left with no alternative but to support the family to find the right environment where the changing needs of their loved one can continue to be met.