Thank you very much for your feedback - I’m extremely pleased to hear your positive comments about Kingsleigh. I am particularly grateful for your comments and ratings around the quality of care and dignity, your kind words are appreciated and will be passed on to the team. In regards to the locking of resident’s rooms, residents can choose to have a key for their bedrooms to lock their doors. Apologies that you did not know this, otherwise we would have assisted you in enabling your mother to have a key. However, as you can appreciate we don’t want to lock the rooms every time a resident leaves, as we wouldn’t want residents to feel restricted in their own home. Thank you again for taking the time to provide your feedback on the home, and of course please do contact the home manager or any other members of the senior team at the home if there is anything else we can help with, now or in the future.