Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you for your comment regarding our staff team; we work hard to recruit the right carers and ensure they are inducted and trained to a high standard. We would like to apologise for any concerns you experienced with your dining experience. We are currently investigating your concerns with the catering team and the food service is continually monitored by the General Manager and Regional team. We operate an open-door policy and extend a warm invitation to all our residents and families to discuss any concerns they may have and feedback to the team.