Thank you for bringing our attention to your positive feedback about the care of your father. We will be sure to share them with the team. <br>We are sorry that you are not happy with the activity and finance service provided at Wood Hill Grange. <br>We pride ourselves on supporting our clients to live independently with as much or as little support as is their preference. We also prioritise a full and meaningful lifestyle and therapy plan. <br>Nonetheless, we take these type of concerns seriously and we would like to investigate your concerns. Please, can you share your contact details with us so that we can contact you directly.<br><br>The email you can contact us on is complaints@horizoncare.org<br>Alternatively, you can call us on 01909 517737 and ask to speak to the complaints team. <br>Yours sincerely, <br>Horizon Care