Thank you for taking the time to review our home and I am very sorry to hear that you feel this way. After speaking with the home manager Vicky, she was confused as this feedback has never been raised before and her door is always open for all of our residents and their families. She also assured me that in warmer weather, your mother does enjoy the garden frequently. Vicky is always there for you if you wish to discuss this further. Best wishes, Fae.