Thank you for taking the time to review Chesterton Lodge and we are pleased that you rate our care and support as good. Our housekeeping team have a daily cleaning routine to ensure that our home is as clean as possible. We have re-iterated their night cleaning duties and we are also in the process of recruiting a further member of house keeping staff. We are scheduled to have our carpets cleaned shortly and our new chairs are scheduled for delivery imminently. If you would like to discuss your concerns further, we would be happy to do so at a mutually convenient time.