Many thanks for your review of Sandfields. We are very sorry that you felt disappointed with the service provided during your respite stay. Sandfields prides itself on the high level of care and lifestyles on offer. Our busy activities programme is developed around residents’ preferences. Whilst we persuade residents to join in, we cannot force this if they don’t want to. Residents’ happiness is our number one priority and we encourage feedback from residents to ensure we are doing the best we can. Unfortunately, we didn’t hear any negative comments from you when you stayed.