Thank you for taking the time to write a review for Colne View and for your positive scores and comments regarding our staff, the atmosphere in the home as well as the safety and security in the home. We are sorry to hear your concerns and appreciate and value all feedback we receive as we are always looking for ways to improve our service for residents and their relatives. We have provided your feedback to the home manager so that he is aware. Should you have any future concerns or if you wish to discuss these issues further, please do not hesitate to contact the home manager - his door is always open. Thanks again for your comments.