Thank you for taking the time to write a review for Manor Lodge and your positive scoring, including the excellent rating for the management of the home, the care and support provided to residents and the overall standard of the home. We’re also pleased to read your very kind comments regarding our staffing and care team, as well as our in-house physiotherapy service. We value all feedback and thank you for your thoughts around welcome packs detailing helpful information for new residents and relatives. Our values at Manor Lodge are, to be honest, and transparent and so we welcome this idea and will, of course, pass your thoughts and comments on to the home manager and our support team for implementation and review of current provisions. We thank you once again for your much-appreciated comments.