Thank you very much for your positive review, and we are thrilled to hear that your Mother is happy and settled in our home. Please be assured that we are aware of the un-stabling effect of a high turnaround of management can have on any team. We take recruitment very seriously, and due to our high standards, commitment to quality care and our early indicator signs which alert us to the effectiveness of the management team can sometimes result in parting ways with candidates sooner than expected. We do apologise for the effect this may have had on your experience in the home.
Thank you again for your support for our home as we move forward making everyday matter for our residents and relatives.