Dear Revd Dr Susanna,<br>Thank you for your kind words, I am so glad you have enjoyed your experience with us. This is very important to us that visitors, especially those who are offering their services, have a warm and friendly welcome. Our lady who has been organising the activities is a fabulous member of the team and received an  "Employee of the month" award for the tremendous efforts she has made. The staff all work very hard to enhance the lives of the ladies and gentlemen who live with us.