Thank you for leaving us a review by post. We are sorry to hear that you feel there have been issues at Rivermead. We have a new General Manager at the home that we are confident will deliver excellent care at Rivermead. The home was recently inspected by CQC and obtained a ‘Good’ rating in all categories inspected. The home team will continue to supports our residents in the best way possible with adjustments made according to specific needs. Please do meet with the Manager on your next visit.