Thank you for your feedback on Station House in relation to your mum’s respite stay. We were concerned about the issues you raised during your mum’s stay. Whilst we managed to resolve those concerns that were within our control, we recognise that the hospital did not prescribe your mum’s medication at discharge, which caused delays.
Because the GP assigned to your mum on her discharge was not from the GP practice linked to our care home, the GP had to follow the full, and lengthier, process before he could prescribe.