Thank you for taking the time to review your experience of Derwent, we really appreciate your kind comments and observations. In relation to the Security issue at Derwent, please be assured that we are looking into this as a matter of importance and have been in touch with a couple of companies in order to see about having a different system installed. We will keep our residents and their families up to date with this project when we have more information.<br>We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.