Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your kind words about the care provision at Mersey Parks and the commitment and friendliness of our staff team. We continually review our methods of laundry management to ensure Residents clothing is laundered and returned promptly. We are pleased you found the level of cleanliness satisfactory, this too remains a focus so that it can be maintained.