We would like to firstly thank you for taking the time to write a review of your experience at Mills Meadow and for your excellent scores. As always we value and appreciate all feedback we receive that will help us to improve our service and offering to residents living in our care. We would like to reassure you that the home manager has since monitored alarm response times and reviewed staffing levels on each suite to ensure there is sufficient cover across the 25 occupied rooms, which we hope will allow you once again to enjoy more restful sleep. Please do not hesitate to approach the home manager or a team member should you have any further concerns you wish to discuss.