Thank you for your comments on our home and allowing us the opportunity to respond. Our new Wellbeing activities programme is now displayed throughout the home, on occasions events within the home may not reflect areas advertised, this may be due to our residents asking for different activities to be taken forward. Within Needham Court, we now have two Wellbeing Co-ordinators in post, therefore allowing us to deliver more one to one interactions with our Residents. The home also has access to the area minibus which allows Residents to have trips out in the community. With regards to staffing levels within the home, our Home Managers update a monthly dependency tool which reflects the level of staffing required to allow us to support our Residents care needed, this is currently in line with the needs of the Residents.