Thank you for your feedback. Our activity programme is constantly evolving and we conduct regular surveys and review meetings with our residents and relatives to ensure that it is current and engaging; your observation is very useful and I have discussed this with our Activity Manager. <br>We can only accept medications in their original packaging for safety and regulatory reasons. Loose medication cannot be accepted and I apologise that this policy was not made clear during the pre-admission process. I have also discussed this learning with the Care Services Manager and Home Advisors to ensure that in future this requirement is made absolutely clear.