Thank you so much for your positive comments about Millers Grange. It’s wonderful to read your excellent scores throughout.<br>We recognise electric blankets offer comfort but there are some medical conditions that preclude the use of these, including diabetes. If you have any degree of nerve damage caused by this condition you may not be able to sense if an electric blanket is too hot which can lead to inadvertent burns. We can review specialist alternative therapies or medications that could offer relief to painful symptoms. <br>Whilst our multicultural colleagues receive full training, English is a second language to many. There are times when instructions are misinterpreted which at times leads to confusion. As we open up our final suites, it may be that we invite residents to take part in the interview process