Many thanks for sending such positive feedback. I offer you my sincere condolences on the passing of your dear grandad and hope that this difficult time of grieving is somehow made slightly easier because you were happy with his care. Please feel very welcome to come by and have a cup of tea if we can help you or your family in any way; it would be lovely to see you. I will pass on your feedback to the staff as it is nice for them to know that they make such a difference to the people they care for and the wider family.<br>Take care.