Thank you for taking the time to provide feedback on Riverside. Keeping the home clean is of the utmost importance to us here at Riverside and as such bedrooms are cleaned daily and clothes are labelled to avoid being misplaced, but families are reimbursed if this ever does happen.
I also wanted to reassure you that we always welcome visitors into our care homes, and will continue to welcome you into Riverside. We’re happy to discuss your comments in our ongoing conversations with you.