Due to the General Data Protection Rulings, we are unable to give specific details in response to this review.
However, we can state that this resident’s needs were such that we felt we could no longer meet them safely at Kahala Court.
Therefore sadly, after five years of residency, we had to give notice in the best interests of the resident to ensure her health and welfare needs could be met in a setting more suited to the increase that had occurred. We had tried in every way to enable the resident to remain in the home, but it had become clear over the past twelve months that we could not safely maintain that residency.
We fully accept that this was a sensitive situation for all concerned, and we always try to support families/next of kin at times like this.
This was no exception, but we do understand that, in this instance, the next of kin did feel upset at the decision we made, but we fully explained the reasons for the decision made and hoped that the next of kin understood.
We do consider that the home gave as good as care as possible during the resident’s stay.