Thank you for your review which of course comes at a time when we are facing unprecedented difficulties, the likes of which our country has not seen in years. As a good and responsible company, we are insisting that at the slightest hint of illness our staff take time off - on full pay. This has meant that for the first time ever, we have employed agency staff - persons not trained by ourselves but willing to work in the current climate for which we are grateful. The Registered Manager hopes very much to meet with you personally once this world situation is resolved, to work to jointly restore our good reputation.