Many thanks for this almost perfect review. I am so pleased that the care received has been so positive, and hopefully, this helped you through the difficult experience of losing your dear mum. For the benefit of others in the future, it would be very helpful if you could elaborate on your experience with the management side of the service. If you are able to contact me please do on alison.ruddock@nellsar.com.
Wishing you well, and thanks again for your feedback.
Kind regards.