I would like to say thank you so much, we are very grateful for your positive response/feedback about the home and it was a pleasure to have cared for your mum during her time spent at Highfield care centre, and also getting to know the family and respect their views in respect to mums care.
I would also like to thank you for all your support and building close relationships up with the care team to ensure that we can deliver the best appropriate care.
I will pass your thanks on to all the care team and recognition of their hard work, especially throughout the current situation; thanks again.