Thank you for your review. It gives immense satisfaction to know that you are pleased with the work that our staff do. They have every reason to be proud of that, as I am of them. The last thing anyone should consider is being admitted into long term care, sadly for a lot of people, it is inevitable. It is our job to make sure that this is a new chapter in their life, to be enjoyed as much as all the previous chapters, with a bit of help and TLC. The staff are highly motivated with a true sense of purpose and will do everything possible to keep their new 'family' safe, secure, cared for and happy.