Thank you for your review; we welcome all feedback both positive and negative as this ensures that we continue to improve our service and maintain standards. I am sorry you have experienced some issues with the service during this difficult time. I am the new manager for Dudwell and have been here since April 1st before that, unfortunately, there was no manager in post since October. With regard to staffing, we work hard to ensure that correct levels of staff are maintained, however, occasionally there may be a time when staff call in sick at short notice which results in having to move staff around.  I will talk to my chef about cold food and would like to reassure you that all food is probed prior to serving as this has to be at the correct temperature.