Thank you for taking the time to leave feedback about our home, and for the wonderful comments about our team. We are so sorry to hear about your friend, but pleased you felt he was treated with the care and compassion he deserved during his time with us.  We have also acknowledged the concerns you have, and improvements you have suggested to better the home. If you would like to discuss any concerns directly, please reach out to us at the home. Thank you again, take care.