Thank you for your review, as we discussed your feedback is important, and I am always available to discuss anything to help us improve. I was concerned to see your score for food and drink, however, you agree our food is good and the comment cannot be substantiated. Staffing levels are above industry standards, during recent challenges, they were higher to maintain our high standard of care. As a team, we strive to improve, and I look forward to seeing you in the home again soon.<br>Kind regards.