Thank you for giving our Care 5 stars and the Staff 5 stars - they deserve the praise - particularly whilst having to wear masks in the hot weather during the crises.<br>Family and frequent visitors may enter quickly via the security keypad at the front door - no waiting!<br>The nurse call can ring continuously but it doesn't mean it isn't being answered! As a call is answered there could already be a second person ringing and maybe a third resident presses their buzzer before the second call is answered.  We have an above average number of staff on duty which our Manager will happily explain to you.<br>We have a very good activities coordinator who is a lot of fun and who is a good friend to the residents.  I think if you saw her doing her ice cream trolley rounds (complete with ice cream van music) or saw her at the recent teddy bears pick-nick in July, you would give her five stars as well!