Dear Phil
Thank you so much for taking time out of your day to feedback your experience of supporting your mum into Sovereign Lodge. I do agree at the beginning it was a bit of a tough relationship to build as it was a massive change in her life, however Mum was able to trust us and in doing so we could see her confidence grow. It is lovely to see how much her health improved, since she arrived in the home. Thank you for placing your trust in us as a service and looking after your mum.
Kind regards, Home Manager.