Dear Gillian,
Thank you for your lovely comments and thank you for recognition of the extra steps we have taken during the pandemic to keep the Residents safe and happy. It is an honour to care for your Mum and all the Residents and to plan and create special activities and events for them. We are so pleased that we have been able to put steps in place to ensure that you feel connected with your loved ones during this time and will continue to do so. Very best wishes.