We are sorry for your loss and offer our sincere condolences. At Hylands House we do promote our small care home for individuals to spend the rest of their days with us, however, in some circumstances, this is not in the individual’s best interests. This is mainly due to the needs and behaviours increasing to a level which cannot be met in a residential dementia care home setting. We do not take any decision lightly to move a resident on to another care home and this is only initiated after other avenues of support have been sought, such as working with the multi-disciplinary team. In this circumstance as you are aware, we made every effort for your father to stay with us at Hylands House and his GP was also involved with his care. Unfortunately, even with this added support, due to behaviours of concern the decision was made that we could no longer meet the needs of your father and it was in his best interests to be moved to a suitable care home where he would receive the level of care.