I cannot thank you enough for your kind words, I will make sure that all staff are aware that you appreciate their endeavours. It is extremely hard for families who are having to support their loved ones from living at home, to a care setting at the best of times. But even more difficult when you are not fully able to see personally the surroundings and people your mum will be living with. Thanks again, and I hope to see you soon when we return to a semblance of normality.