Thank you, George, for such a positive review of our care. It is unfortunate your mum has come in at this time and you are unable to visit in person but the fact you see such a change even visiting from outside is wonderful to hear. It is in cases like this when we as carers see such a marked difference, for the better, in residents we care for that it makes our role so worthwhile and rewarding. Many thanks and hopefully you can visit personally in the near future. Take care.<br>Clair O'Connor